The short versionWhen you fill out a form on this site, we use your information to help you buy or sell a home. Data will not be sold or shared with third parties for promotional or marketing purposes. You can ask us to stop contacting you or to delete your information at any time.

This policy explains how the Tofte-Bernardo Real Estate Team ("we," "us"), brokered by Pinnacle Estate Properties, Inc., handles information collected through this website.

What we collect

Information you give us. When you request a home value, ask about homes, or contact us, we collect what you enter, such as your name, email, phone number, property address, timeline and message.

Information collected automatically. Like most websites, our site and hosting provider may record basic technical information, such as your browser type, device, the pages you visit and the date and time of your visit.

How we use it

  • To respond to your request and help you buy or sell a home
  • To send you home values, listings or market information you asked for
  • To keep records of our conversations with you
  • To run, secure and improve this website
  • To meet our legal and licensing obligations

Who we share it with

Data will not be sold or shared with third parties for promotional or marketing purposes. This applies to everyone, in every state. We share information only as needed to serve you:

  • Our brokerage, Pinnacle Estate Properties, Inc.
  • Service providers that help us run our business, such as our customer relationship management (CRM) system, email and text messaging services, and website host. They may use your information only to provide services to us, never for their own marketing.
  • Lenders, escrow, title or other professionals involved in your transaction, only with your permission
  • Government authorities, when required by law

Calls, email and texts

When you check the consent box on one of our forms, you agree that we may contact you by call, email and text about real estate services. To stop emails, click the unsubscribe link in any email. You can also call or email us and we'll take you off our list.

Text messaging (SMS)

We only send text messages to people who opt in by checking the consent box on one of our website forms. Texts are about your real estate inquiry, such as appointment scheduling, home values and listings you asked about. Message frequency may vary. Message and data rates may apply. Consent is not a condition of any purchase.

Reply STOP to any text to opt out, or HELP for assistance. You can also click the unsubscribe link in our emails, or contact us using the information below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Terms of Use for full text messaging terms.

Your choices

You can ask us to tell you what personal information we have about you, to correct it, or to delete it. To make a request, contact us using the information below. We'll respond within a reasonable time. We may need to keep some records when the law or our license requires it.

Do Not Track

Some browsers send a "Do Not Track" signal. This website does not currently respond to Do Not Track signals.

Other details

Security. We use reasonable measures to protect your information, but no website or online service is completely secure.

Children. This website is not intended for children under 13, and we do not knowingly collect their information.

Links to other sites. Our site links to other websites, such as Zillow. Their privacy practices are their own.

Changes. If we update this policy, we'll post the new version on this page and change the effective date at the top.

Contact us

Questions or requests about your information:

Tofte-Bernardo Real Estate Team
Pinnacle Estate Properties, Inc.
24501 Town Center Drive #104
Valencia, CA 91355
frank@frankbernardo.com
(818) 263-7265